Read this before ordering
Payment options will only appear once your order hits the minimum. After you edit the count in your cart, refresh the page and the options should be available based on the minimums below.
A little something about this site: First thing, it's temporary. This site was put up as an interim between our old outdated site and our new state of the art bells and whistles site. We're using a lot of it for testing how to make a smoother process for everyone. That being said, it's buggy as hell and we ask that you work with us in this time. We hope to have our new site ready by Jan 1st. The information below is for when the site is fully operational, if there is a message up top then that should be your first method on how to use the site.
Why can't I see prices? You must be logged in to view prices.
How long is my order valid for? Orders not paid within 48hrs are subject to removal.
How do I update my payment information? Go to 'My Account' > 'View Your Order History' Click on the next to your order #.
If you made your payment via Western Union, Moneygram, Ria or Vanilla, there will be a form on the bottom of the page for you to fill in. Do not use symbols in any of the fields, just letters and numbers. Once you hit submit your order status will change to 'Payment Information Received'. If your order status does not change, check the fields for any notes such as "Please enter only numbers in the value field" and resubmit. If you continue to have trouble with this process you can email us. If there is a typo in the information sent, such as incorrect spelling on name or missing part of receivers name, we will not attempt to pick it up and will ask you to fix or verify the information prior to pick up. We can only make X amount of attempts per day for pick ups and if we cannot pick up an order due to an error, then that delay has cost another order more time in processing. So please VERIFY ALL INFORMATION IS CORRECT prior to sending.
I used the form but my payment information isn't showing and/or my current status did not update to 'Payment Information Received';
I don't see anywhere to put my order # on the WU/MG/Walmart form and should I put your email in: You do not put any order information down when sending a money transfer, if you attach our email and send a payment, we will refuse it. Be smart and think about what we are doing here.
Should I send my money in minutes or would you like to wait 3-5 days for it to clear? Seem like a dumb question? It's one we get often, if you send your money in minutes we can process it immediately, if you don't, it may take a week to clear and by then our receiver may no longer be available to pick it up. So please send it as money in minutes.
How do you want to receive the money via WU/MG/WALMART,etc? Send it as cash and if the option is available, send it in the currency of the receiving Country.
Where do I get a Vanilla Gift Card? You can find them at Walmart, Walgreens, CVS, Game Stop and online here. Be sure you have the correct card. MyVanillaCard, Greendot Debit, etc are not gift cards. Those are reloadable Debit cards. Gift Cards are only available from $0-$500.
When will my order ship/how long will it take? Once your order is processed and marked 'Ready to Ship' it should be out the door in just a few business days. Once your order is marked 'Shipped' it should arrive within 3-5 business days.
What if my order hasn't arrived in 5-7 business days or if there's a problem with my order? If your order has not arrived 7 physical days after it was marked shipped, contact us immediately and we will find out where it's at. If you have any problems with your order, broken vials, etc. Please contact us immediately with pictures. If you have not had an issue with your order 14 days from it being marked 'Shipped' we will assume your order was successful and the history will be deleted. We take no responsibility after this period.
Can I return my product? No, once your product leaves our hands, it is gone from our hands forever.
What happens if I need to change my shipping address after the order has shipped? We cannot alter or change any orders once they've been shipped. It is your responsibility to triple check your shipping address before completing your order. If you notice an error before it's shipped, contact us immediately. If you mistakenly put the wrong address in, it will be up to you to find your pack.
Do you provide tracking? We do not provide tracking for security reasons but we do keep tracking for 14 days after order has been marked shipped. If there is a problem with your order, we will track it for you and provide tracking if need be.
I have a problem with my order, what do I do? Notify us immediately! If there is a broken vial, missing product, etc, please take a pic of the order in the original vacuum sealed package and send it to us as a reply to your order confirmation.
How can I earn gift certificates? Simple, vote for us on Eroids and post a picture in the gear pics thread with Titans.to in the title and email us the link. You MUST vote on the stars in order for your review to be recognized. Only review products you have tried. We only ask for a fair review, good or bad but we do hope you would contact us before posting a bad review.
What is your base carrier oil? All of our injectables are made with MCT unless otherwise stated in the item description.
What are the binders used in the orals? We grew up as flintstone kids, so we use pharm grade compressible sugars to make our tablets chewable. The process we use has been proven to increase bioavailability by 10%-30% on pubmed. You may find you do not need as high of a dosage using our orals in comparison to other suppliers.
Why is your site so plain? We like to keep things simple, plain and straight to the point. We don't use cool graphics or pictures to sell our gear because our gear sells itself. We don't place product pictures on the website because we know some people place their orders at work, on the bus, at home, etc and don't want our customers answering questions from nosy people asking "What is that bottle?". If you want to see gear pics, sign up on eroids, users have posted plenty of pictures of our gear over the years.
I have more questions not answered here! You can email us by replying to your sign up email or if you're a member on EROIDS.COM you can contact us on our source review page.
What if I have a question that is answered here? You know the saying "There are no stupid questions"? Well, that doesn't apply here. If you ask something that is answered here, we will direct you to the FAQ page or ignore your email altogether.